At Mazart Home, we are dedicated to providing you with exceptional service and exquisite home décor. Whether you have questions about our products, need assistance with your order, or simply want to share your feedback, our team is here to assist you.
Yes, we ensure that the product images on our website are a true representation of what you will receive. However, due to the handcrafted nature of our décor pieces, slight variations in color, texture, or size may occur, making each item unique.
Your sales receipt will be sent to the email address you provided at checkout. If you need a copy, you can also view it in your account under the “Orders” section.
You may request a return or exchange within 5 calendar days of delivery. Products must be unused, undamaged, and in their original condition, with all original packaging, boxes, labels, protective materials, accessories, and supplied components complete and intact. Please contact delivery@mazarthome.com with your order number to request a return or exchange. Requests are subject to eligibility review and inspection. Your statutory rights regarding defective or incorrectly supplied goods remain unaffected.
Many of our products are limited edition or made to order, but we often restock popular items based on demand. Sign up for a back-in-stock notification on the product page to be alerted when the item is available again.
Standard UAE delivery takes 2 to 5 working days. Delivery costs AED 35 for orders below AED 300 and is free for orders of AED 300 or more, calculated after discounts. Please contact us before ordering to confirm remote-address service availability or request an international shipping quotation based on destination, packed size and weight. UAE free-delivery offers do not apply internationally. See our Delivery Policy for details.
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Discover your decor at delivery. Choose our optional inspection-before-payment service with Cash on Delivery, inspect your item with the courier present, and pay when you accept it.
Discover How It WorksMirrors and wall art excluded. AED 35 applies to change-of-mind refusal of correct goods; no refusal fee for damaged, defective or incorrect goods. Terms apply.
